Narrow search
Showing 1 - 10 of 39
Cover Image
L' impact de l'orientation client sur la performance des entreprises françaises: étude empirique des effets directs et modérateurs
Pekovic, Sanja; Rolland, Sylvie - In: Recherche et applications en marketing 27 (2012) 4, pp. 11-38
Persistent link: https://www.econbiz.de/10010199784
Cover Image
Customer orientation and organizational innovation : the case of environmental management practices
Pekovic, Sanja; Rolland, Sylvie; Gatignon, Hubert A. - In: The journal of business & industrial marketing 31 (2016) 7, pp. 835-848
Persistent link: https://www.econbiz.de/10011564085
Cover Image
Customer orientation and firm's business performance : a moderated mediation model of environmental customer innovation and contextual factors
Pekovic, Sanja; Rolland, Sylvie - In: European journal of marketing : EJM 50 (2016) 12, pp. 2162-2191
Persistent link: https://www.econbiz.de/10011629340
Cover Image
Recipes for achieving customer loyalty : a qualitative comparative analysis of the dimensions of customer experience
Pekovic, Sanja; Rolland, Sylvie - In: Journal of retailing and consumer services 56 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012389994
Cover Image
The determinants of ISO 9000 certification : a comparison of the manufacturing and service sectors
Pekovic, Sanja - In: Journal of economic issues : jei 44 (2010) 4, pp. 895-914
Persistent link: https://www.econbiz.de/10008934385
Cover Image
A new measure of e-service quality in France
Rolland, Sylvie; Freeman, Ina - In: International journal of retail & distribution management 38 (2010) 6/7, pp. 497-517
Persistent link: https://www.econbiz.de/10003988633
Cover Image
Wages and corporate social responsibility : entrenchment or ethics?
Crifo, Patricia; Diaye, Marc-Arthur; Pekovic, Sanja - In: Employee relations 45 (2023) 2, pp. 495-515
Persistent link: https://www.econbiz.de/10013530852
Cover Image
From quality to innovation: evidence from two French employer surveys
Pekovic, Sanja; Galia, Fabrice - In: Technovation : the international journal of … 29 (2009) 12, pp. 829-842
Persistent link: https://www.econbiz.de/10003921125
Cover Image
Do environmental-related standards contribute to successful recruitment?
Grolleau, Gilles; Mzoughi, Naoufel; Pekovic, Sanja - 2009
Persistent link: https://www.econbiz.de/10003996435
Cover Image
Is there a relationship between workplace atmosphere and innovation activities? : an empirical analysis among French firms
Grolleau, Gilles; Mzoughi, Naoufel; Pekovic, Sanja - In: Economics of innovation and new technology 22 (2013) 5/6, pp. 566-580
Persistent link: https://www.econbiz.de/10010249906