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Consumer behaviour
129
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129
Dienstleistungsqualität
44
Service quality
44
Beziehungsmarketing
43
Relationship marketing
43
Customer satisfaction
41
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Mattila, Anna S.
183
Gao, Yixing
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Wu, Luorong
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Pinto, Diego Costa
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Liu, Qing
10
Hanks, Lydia
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Shin, Joongwon
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Shuqair, Saleh
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7
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6
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6
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5
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5
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International journal of hospitality management
54
Journal of business research : JBR
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
International journal of contemporary hospitality management
10
The journal of services marketing
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7
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The Cornell School of hotel administration handbook of applied hospitality strategy
2
Tourism economics : the business and finance of tourism and recreation
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Breaking new ground in theory and practice
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Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Design science in tourism : foundations of destination management
1
Electronic commerce research
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European journal of marketing
1
Handbook of hospitality marketing management
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International journal of consumer studies
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International journal of internet marketing and advertising : IJIMA
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ECONIS (ZBW)
OLC EcoSci
58
Other ZBW resources
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BASE
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RePEc
4
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So private, yet so public : the impact of spatial distance, other diners, and power on solo dining experiences
Hwang, Yoo Hee
;
Shin, Joongwon
;
Mattila, Anna S.
- In:
Journal of business research : JBR
92
(
2018
),
pp. 36-47
Persistent link: https://www.econbiz.de/10011925258
Saved in:
2
Healthy taste of high status : signaling status at restaurants
Shin, Joongwon
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 40-52
Persistent link: https://www.econbiz.de/10012158120
Saved in:
3
In search of diners responsive to health cues : insights from U.S. consumers
Shin, Joongwon
;
Mattila, Anna S.
- In:
International journal of hospitality management
82
(
2019
),
pp. 260-269
Persistent link: https://www.econbiz.de/10012121733
Saved in:
4
Aww effect : engaging consumers in "non-cute" prosocial initiatives with cuteness
Shin, Joongwon
;
Mattila, Anna S.
- In:
Journal of business research : JBR
126
(
2021
),
pp. 209-220
Persistent link: https://www.econbiz.de/10012494247
Saved in:
5
When organic food choices shape subsequent food choices : the interplay of gender and health consciousness
Shin, Joongwon
;
Mattila, Anna S.
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 94-101
Persistent link: https://www.econbiz.de/10011981836
Saved in:
6
Visual design, message content, and benefit type : the case of a cause-related marketing campaign
Gao, Yixing
;
Wu, Luorong
;
Shin, Joongwon
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
5
,
pp. 761-779
Persistent link: https://www.econbiz.de/10012230370
Saved in:
7
Sustainable business-and-industry foodservice : consumers' perception and willingness to pay a premium in South Korea
Kim, So-yŏng
;
Yoon, Jihyun
;
Shin, Joongwon
- In:
International journal of contemporary hospitality management
27
(
2015
)
4
,
pp. 648-669
Persistent link: https://www.econbiz.de/10011326573
Saved in:
8
Diners' responses to talent vs. effort of restaurant employees
Hwang, Yoo Hee
;
Shin, Joongwon
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012585668
Saved in:
9
How do we measure performance at the firm and unit level?
Mattila, Anna S.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 938-942)
.
2010
Persistent link: https://www.econbiz.de/10008665663
Saved in:
10
Corporate volunteering programs and conumer perceptions : a information processing perspective
Mattila, Anna S.
- In:
The journal of services marketing
27
(
2013
)
7
,
pp. 572-578
Persistent link: https://www.econbiz.de/10010231168
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