The growth of rating and ranking systems is one of the dominant trends in contemporary public services reform. They are recent innovations in governance, and often highly controversial. There is active debate about the meaningfulness of the data made available to the public, and about the effect...

This paper examines arguments for and against the centralization of regulation,using the wireless communications industry as a case study. Several factors suggest that the burden increasingly ought to fall on proponents of decentralization. Scale, scope and network efficiencies are growing in...

A long intellectual tradition starting with Max Weber views an ideal bureaucracy as a completely rule-based system. However, the net effect of discretionary appointment compared with a rule-based approach is theoretically ambiguous. Exploiting a unique setting in China’s imperial bureaucracy,...

The reform of the Italian public administration has been a priority for at least two decades, with several major initiatives undertaken toward modernization and simplification. Notwithstanding laudable intentions, however, progress remains limited. This analysis is a case study of two reforms...

Do targeted transparency interventions reduce corrupt behavior when corrupt actors are few and politically influential; their behavior imposes small costs on numerous individuals; and corrupt behavior is difficult to observe? Results from a study of informal audits and text messages to parents,...

Do targeted transparency interventions reduce corrupt behavior when corrupt actors are few and politically influential; their behavior imposes small costs on numerous individuals; and corrupt behavior is difficult to observe? Results from a study of informal audits and text messages to parents,...