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Valdimar Sigurdsson
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ECONIS (ZBW)
Other ZBW resources
29
OLC EcoSci
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EconStor
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1
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1
Virtual reality through the customer journey : framework and propositions
Hollebeek, Linda D.
;
Clark, Moira K.
;
Andreassen, Tor W.
; …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012268819
Saved in:
2
Commentary: perceiving innovation : unveiling the impact on market performance
Andreassen, Tor W.
- In:
Journal of service research
27
(
2024
)
4
,
pp. 497-500
Persistent link: https://www.econbiz.de/10015375717
Saved in:
3
Competing through innovation : let the customer judge!
Kurtmollaiev, Seidali
;
Lervik-Olsen, Line
;
Andreassen, …
- In:
Journal of business research : JBR
153
(
2022
),
pp. 87-101
Persistent link: https://www.econbiz.de/10013533974
Saved in:
4
Service differentiation : a self-image congruency perspective on brand building in the labor market
Andreassen, Tor W.
;
Lanseng, Even J.
- In:
Journal of service management
21
(
2010
)
2
,
pp. 212-236
Persistent link: https://www.econbiz.de/10003987100
Saved in:
5
Customer preferences for frontline employee traits : homophily and heterophily effects
Streukens, Sandra
;
Andreassen, Tor W.
- In:
Psychology & marketing
30
(
2013
)
12
,
pp. 1043-1052
Persistent link: https://www.econbiz.de/10010232505
Saved in:
6
Online complaining : understanding the adoption process and the role of individual and situational characteristics
Andreassen, Tor W.
;
Streukens, Sandra
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 4-24
Persistent link: https://www.econbiz.de/10009770754
Saved in:
7
Service innovation and electronic word-of-mouth : is it worth listening to?
Andreassen, Tor W.
;
Streukens, Sandra
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
3
,
pp. 249-265
Persistent link: https://www.econbiz.de/10009525097
Saved in:
8
Trend spotting and service innovation
Andreassen, Tor W.
;
Lervik-Olsen, Line
;
Calabretta, Giulia
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
1
,
pp. 10-30
Persistent link: https://www.econbiz.de/10011306027
Saved in:
9
Innovating for trust
Lüders, Marika
(
ed.
);
Andreassen, Tor W.
(
ed.
); …
-
2017
Persistent link: https://www.econbiz.de/10011663703
Saved in:
10
"Service Encounter 2.0" : an investigation into the roles of technology, employees and customers
Larivière, Bart
;
Bowen, David E.
;
Andreassen, Tor W.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 238-246
Persistent link: https://www.econbiz.de/10011745302
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