In this chapter, we summarize and build on the current state of the customer mistreatment literature in an effort to further future research on this topic. First, we detail the four primary conceptualizations of customer mistreatment. Second, we present a multilevel model of customer...

Brassica rapa is a very important vegetable all over the world. However, turnip mosaic virus (TuMV) as the serious virus to B. rapa , the harm from TuMV to production could not be completely controlled at present. In this study, the genome-wide identification and expression detection of the eIF...

To realize the evaluation and hierarchical management of the meta-competency of the bid evaluation experts, this paper constructs the evaluation index system of bid evaluation expert meta-competence by referring to relevant literature and consulting expert opinions. By judging the importance of...

In the continuously evolving field of E-government, understanding the breadth and depth of academic research is crucial for advancing governmental digital transformation and policy development. This study employs visual bibliometric analysis, using the Web of Science database to map the...