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Towards a quality management competence framework : exploring needed competencies in quality management

Martin, Jason; Elg, Mattias; Gremyr, Ida; Wallo, Andreas - In: Total quality management & business excellence 32 (2021) 4, pp. 359-378

Persistent link: https://www.econbiz.de/10012423589

Charting the path to a sustainable, competitive and green industry in an era of rapid change : proposing a research agenda

Wallo, Andreas; Martin, Jason; Elg, Mattias; Harlin, Ulrika - In: Cogent business & management 11 (2024) 1, pp. 1-21

Global labor market shifts have spurred the need for innovations and adaptations in workplace norms. This evolution demands a workforce with technical and soft skills to meet sustainability and industry advancements. The paper aims to elucidate the complex challenges related to the ambition to...

Persistent link: https://www.econbiz.de/10014519169

Scaling up and scaling down : improvisational handling of critical work practices during the COVID-19 pandemic

Berglund, Martina; Harlin, Ulrika; Elg, Mattias; Wallo, … - In: Management learning : the international journal for … 55 (2024) 2, pp. 305-328

Persistent link: https://www.econbiz.de/10014574443

Absorptive capacity as enabler for service improvements : the role of customer satisfaction information usage

Birch-Jensen, Andrea; Gremyr, Ida; Halldórsson, Árni - In: Total quality management & business excellence 32 (2021) 15, pp. 1651-1665

Persistent link: https://www.econbiz.de/10012694175

Digitally connected services : improvements through customer-initiated feedback

Birch-Jensen, Andrea; Gremyr, Ida; Halldórsson, Árni - In: European management journal 38 (2020) 5, pp. 814-825

Persistent link: https://www.econbiz.de/10012432817

Why won't you leave the process alone? : exploring emotional, motivational and cognitive mechanisms triggering tampering

Smeds, Magdalena; Martin, Jason; Elg, Mattias; Gremyr, Ida - In: Total quality management & business excellence 34 (2023) 6, pp. 791-805

Persistent link: https://www.econbiz.de/10013550288

A development view on implementation of quality management concepts

Gremyr, Ida; Elg, Mattias - In: International journal of quality and service sciences 6 (2014) 2/3, pp. 143-154

Persistent link: https://www.econbiz.de/10010404665

The role of quality managers in contemporary organisations

Elg, Mattias; Gremyr, Ida; Hellström, Andreas; Witell, Lars - In: Total quality management & business excellence : an … 22 (2011) 8, pp. 795-806

Persistent link: https://www.econbiz.de/10009424225

The roles of quality departments and their influence on business results

Gremyr, Ida; Elg, Mattias; Hellström, Andreas; Martin, … - In: Total quality management & business excellence 32 (2021) 8, pp. 886-897

Persistent link: https://www.econbiz.de/10012513933

The many meanings of quality : towards a definition in support of sustainable operations

Martin, Jason; Elg, Mattias; Gremyr, Ida - 2025

Persistent link: https://www.econbiz.de/10015338570

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