We posit a key goal of firms' corporate social responsibility (CSR) efforts is to influence reputation through carefully crafted communicative practices. This trend has accelerated with the rise of social media such as Twitter and Facebook, which are essentially public message networks that...

As a bank manager, not only the overall performance of the bank is considered, but also the performances of all divisions needed to be evaluated. Though there have been many works investigating the performance of banking by Data Envelopment Analysis (DEA) since the 1990s, the internal structure...

This study examines how small and medium-size enterprises' (SMEs') lending and credit guarantee affect Korean banks' efficiency, by employing the stochastic frontier approach on 14 banks over the period 2001-2010. When lending increases to SMEs, the findings indicate that banks' cost efficiency...