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Chinese hotel employees in the smiling masks : roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
Chen, Ziguang; Sun, Hongwei; Lam, Wing; Hu, Qing; Huo, … - In: The international journal of human resource management 23 (2012) 4, pp. 826-845
Persistent link: https://www.econbiz.de/10009503774
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Am I the only one this supervisor is laughing at? : effects of aggressive humor on employee strain and addictive behaviors
Huo, Yuanyuan; Lam, Wing; Chen, Ziguang - In: Personnel psychology : a journal of applied research 65 (2012) 4, pp. 859-885
Persistent link: https://www.econbiz.de/10009678859
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When do frontline hospitality employees take charge? : prosocial motivation, taking charge, and job performance : the moderating role of job autonomy
Cai, Zhenyao; Huo, Yuanyuan; Lan, Junbang; Chen, Ziguang; … - In: The Cornell hospitality quarterly 60 (2019) 3, pp. 237-248
Persistent link: https://www.econbiz.de/10012106849
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Making LMX leadership work in China
Chen, Ziguang; Lam, Wing - In: New multinational network sharing, (pp. 65-77). 2007
Persistent link: https://www.econbiz.de/10003550255
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Transmitting affective job insecurity (AJI) within teams : layoff effects of AJI convergence on intrateam power struggles and team outcomes
Lam, Wing; Chen, Ziguang; Wu, Wen; Lee, Cynthia - In: Journal of organizational behavior : OB ; the … 44 (2023) 7, pp. 1078-1093
Persistent link: https://www.econbiz.de/10014380437
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Echo "Our" Voice? : the influences of team members on the voice behavior of focal employees
Lam, Wing; Chen, Ziguang; Ni, Jianwei; Zhao, Jun; … - In: Journal of business research : JBR 183 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015144194
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Perceived human resource management practices and intention to leave of employees : the mediating role of organizational citizenship behaviour in a Sino-Japanese joint venture
Lam, Wing; Chen, Ziguang; Takeuchi, Norihiko - In: The international journal of human resource management 20 (2009) 11, pp. 2250-2270
Persistent link: https://www.econbiz.de/10003917257
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Coping with an emerging market competition through strategy-human resource alignment : case study evidence from five leading Japanese manufacturers in the People's Republic of China
Takeuchi, Norihiko; Chen, Ziguang; Lam, Wing - In: The international journal of human resource management 20 (2009) 12, pp. 2454-2470
Persistent link: https://www.econbiz.de/10003923767
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When I put on my service mask : determinants and outcomes of emotional labor among hotel service providers according to affective event theory
Lam, Wing; Chen, Ziguang - In: International journal of hospitality management 31 (2012) 1, pp. 3-11
Persistent link: https://www.econbiz.de/10009406157
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Effects of perceptions on LMX and work performance : effects of supervisors' perception of subordinates' emotional intelligence and subordinates' perception of trust in the supervisor on LMX and, consquently, performance
Chen, Ziguang; Lam, Wing; Zhong, Jian An - In: Asia Pacific journal of management : APJM ; a … 29 (2012) 3, pp. 597-616
Persistent link: https://www.econbiz.de/10009613941