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The value of visual quality an...
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Consumer behaviour
41
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41
Dienstleistungsqualität
40
Service quality
40
Customer satisfaction
26
Kundenzufriedenheit
26
Ghana
20
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16
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16
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15
Marketingmanagement
15
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14
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Qualitätsmanagement
14
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Markenführung
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Online-Handel
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Prybutok, Victor R.
72
Blankson, Charles
65
Boakye, Kwabena G.
13
Qin, Hong
10
Zhang, Xiaoni
10
Harun, Ahasan
7
Prybutok, Gayle
7
Coffie, Stanley
6
Paswan, Audhesh K.
6
Peak, Daniel A.
6
Cheng, Julian Ming Sung
5
Hossain, Muhammad Muazzem
5
Koh, Chang E.
5
Darley, William K.
4
Fang, Jiaming
4
Hinson, Robert
4
Kalafatis, Stavros P.
4
Ryan, Sherry D.
4
Strutton, David
4
Wen, Chao
4
Guzman, Francisco
3
Ketron, Seth
3
Mahmoud, Mahmoud Abdulai
3
Scott, Rebecca A.
3
Ashton, Triss
2
Cao, Guangming
2
Dall'Olmo Riley, Francesca
2
Dinulescu, Catalin C.
2
Enyinda, Chris I.
2
Evangelopoulos, Nicholas
2
Hajian, Ava
2
Landrum, Hollis
2
Landrum, Hollis T.
2
Liu, Xiaotong
2
Luethge, Denise J.
2
Mbah, Chris H. N.
2
McGinnis, Thomas C.
2
Nguyen, Thuy
2
Nukpezah, Julius A.
2
Nwankwo, Sonny
2
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Quality management journal : QMJ
17
International journal of services and standards
6
Journal of retailing and consumer services
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Journal of African business
4
Thunderbird international business review
4
Africa journal of management
3
Journal of decision systems
3
Journal of strategic marketing
3
The international journal of bank marketing : IJBM
3
European journal of marketing : EJM
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
International journal of services and standards : IJSS
2
Journal of advertising research
2
Journal of business research : JBR
2
Journal of current issues and research in advertising : JCIRA
2
Journal of electronic commerce research : JECR
2
Journal of global marketing
2
Journal of managerial issues : JMI
2
Operations management research : OMR ; advancing practice through theory
2
The journal of business & industrial marketing
2
The journal of product & brand management
2
The journal of retail marketing management research : JRMMR
2
Administrative Sciences : open access journal
1
Asia Pacific journal of marketing and logistics
1
Business in Africa in the era of digital technology : essays in honour of Professor William K. Darley
1
Business process management journal
1
Decision sciences : DS
1
Electronic commerce research
1
IEEE transactions on engineering management : EM
1
Information resources management ; Vol. 4
1
Information systems and e-business management : ISeB
1
Innovative technologies for information resources management
1
International journal of advertising : the quarterly review of marketing communications
1
International journal of bank marketing
1
International journal of business excellence
1
International journal of business performance management
1
International journal of corporate social responsibility : CSR, sustainabilitiy, ethics and governance
1
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ECONIS (ZBW)
OLC EcoSci
75
Other ZBW resources
43
BASE
11
RePEc
10
EconStor
2
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1
A higher education student service quality and satisfaction model
Senn, William D.
;
Boonme, Kittipong
;
Prybutok, Gayle
; …
- In:
International journal of services and standards : IJSS
13
(
2019
)
1/2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10012285546
Saved in:
2
The formation of initial trust by potential passengers of self-driving taxis
Xie, Heng
;
David, Alsius
;
Al Mamun, Md Rasel
;
Prybutok, …
- In:
Journal of decision systems
32
(
2023
)
2
,
pp. 326-355
Persistent link: https://www.econbiz.de/10014330755
Saved in:
3
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Saved in:
4
Service quality in the USA and mainland China's fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
- In:
International journal of services and standards
5
(
2009
)
4
,
pp. 291-315
Persistent link: https://www.econbiz.de/10003970445
Saved in:
5
A new perspective on visual design within information systems
Peak, Daniel A.
;
Prybutok, Victor R.
;
Xu, Chenyan
- In:
Inventive approaches for technology integration and …
,
(pp. 143-161)
.
2014
Persistent link: https://www.econbiz.de/10010415857
Saved in:
6
Using importance ratings to create an information service quality measure
Landrum, Hollis T.
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
International journal of services and standards
6
(
2010
)
3/4
,
pp. 295-307
Persistent link: https://www.econbiz.de/10008938344
Saved in:
7
A system thinking conceptual model for oil and gas complex systems
Obaze, Yolanda
;
Prybutok, Victor R.
;
Peak, Daniel A.
- In:
International journal of logistics systems and …
41
(
2022
)
3
,
pp. 311-331
Persistent link: https://www.econbiz.de/10013256480
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8
Contextualization of relational connectedness construct in relationship marketing
Obaze, Yolanda
;
Xie, Heng
;
Prybutok, Victor R.
; …
- In:
Journal of nonprofit & public sector marketing
35
(
2023
)
2
,
pp. 111-143
Persistent link: https://www.econbiz.de/10014234443
Saved in:
9
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
10
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
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