In order to find the determinants of non-penalty goals scored per match, in association football (soccer), this paper developed a regression model consisting of 8 explanatory variables, based on observations for 98 teams playing in the top tires of club football in England, Spain, Germany,...

We present a review of research studies that deal with personalization. We synthesize current knowledge about these areas, and identify issues that we envision will be of interest to researchers working in the management sciences. We take an interdisciplinary approach that spans the areas of...

Standard game-theoretic analysis of a principal-agent problem postulates that in a one-period game the agent will not choose non-contractible quality. However, evidence exists that service providers choose costly quality in non-contractible dimensions, even in absence of reputation concern, if...