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Gap analysis between the customer's expectations and satisfaction of real estate sector using the SERVQUAL model

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Consumption Behaviour and Social Responsibility : A Consumer Research Approach

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Chapter 1. Background and Thought -- Chapter 2. An Overview of Literature -- Chapter 3. Conceptual Framework and Research Model -- Chapter 4. Methodological Procedures and Techniques -- Chapter 5. Exploration and Validation of Behavioural-Attitudinal Dimensions -- Chapter 6. Model Testing and...

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Motivation due to fear of failure is a key contributor in maximising workers' productivity in today's competitive arena

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