In this paper, we propose a dynamic optimisation model to maximise a web publisher's online display advertising revenues. Our model dynamically selects which advertising requests to accept and dynamically delivers the promised advertising impressions to viewers so as to maximise revenue,...

In a multi-server, single-queue symmetric capacity choice game, Gopalakrishnan et al. (2016) characterize the existence of a Nash equilibrium under a requirement on the servers’ capacity cost functions, which excludes some highly relevant cases where servers have ample discretion over their...

Many knowledge-intensive projects, such as new product development and research and development, involve a team of workers who jointly work to achieve an uncertain outcome within a finite deadline. Because of the joint-production nature of work, such teams are often prone to free riding. In this...

As the nature of work has become more service-oriented, knowledge-intensive, and rapidly changing, people—be they workers or customers—have become more central to operational processes and have impacted operational outcomes in novel and perhaps more fundamental ways. Research in...

Unlike manufacturing processes, knowledge-intensive projects are often iterative, stochastic, and collaborative. In this paper, we study how contractual arrangements affect the work dynamics between a vendor and a client in finite-deadline collaborative projects. We consider a project that has...