The payment industry in India is rapidly revolutionizing. Economic growth has enabled India's 1.2 billion population to avail superior financial services compare to to their previous generations. There is availability of plethora of electronic payment services like credit cards, debit cards, net...

Credit Card industry which has recovered from the aftershocks of global meltdown in new economy has changed drastically. As the industry slowly recovered consumer preferences also changed. Consumer which preferred low interest rates and charges now focus on having mutually beneficial...

RBI and GoI have put combined efforts through various policymeasures like Aadhar enabled payments, UPI-based payments, financialinclusion, demonetisation, improved digital infrastructure, etc. to progressIndian economy towards cashless payments. Credit cards are one of the widelyaccepted out of...

The human resource department strives to create a conducive environment for enhancing employee commitment and service behavior. The present study attempts to investigate the relationship between human resource development climate and employee service behavior with organizational commitment as...

The paper lays emphasis on the factors which affect the decisions of the consumers while making a selection for their choice of retail store. The paper tries to study those variables which affect the choice of retail stores for the consumers. The survey revealed through the paper revealed that...

The proliferation of loyalty programs is definitely an indicator of their popularity. Loyalty Programs have been around for years and their effectiveness has been the topic of research for decades. A lot of research work has been carried out outside India on the various aspects of these...

The Indian luxury market is seen as ‘Next China’, but little has been studied about this upcoming luxury market. With the growing number of luxury products for consumers in India, there is a need to understand the factors driving these consumers’ luxury purchase behavior. The aim of this...

The benefits of Information Technology (IT) implementation are available to the business market customers, consistently maintained with responsive after-sales service. In order to examine the factors affecting service quality provided by small and medium service providers and the proposed...