Motivated by the proliferation of user-generated product-review information and its widespreaduse, this note studies a market where consumers are heterogeneous in terms of their willingness-to-pay for a new product. Each consumer observes the binary reviews (like or dislike) of consumers who...

We consider dynamic oligopoly models in the spirit of Ericson and Pakes (1995). We introduce a new computationally tractable model for industries with a few dominant firms and many fringe firms, in which firms keep track of the detailed state of dominant firms and of few moments of the...

A monopolist offers a product to a market of consumers with heterogeneous quality preferences. Although initially uninformed about the product quality, they learn by observing past purchase decisions and reviews of other consumers. Our goal is to analyze the social learning mechanism and its...

In this paper we study the implications of service level guarantees (SLGs) in a model of oligopoly competition where providers compete to deliver a service to congestion-sensitive consumers. The SLG is a contractual obligation on the part of the service provider: regardless of how many customers...

Users of the BitTorrent file-sharing protocol and its variants are incentivized to contribute their upload capacity in a bilateral manner: downloading is possible in return for uploading to the same user. An alternative is to use multilateral exchange to match user demand for content to...

We study optimal pricing strategies for ride-sharing platforms, such as Lyft, Sidecar, and Uber. Analysis of pricing in such settings is complex: On one hand these platforms are two-sided -- this requires economic models that capture the incentives of both drivers and passengers. On the other...

Medicare has sought to improve patient care through pay-for-performance (P4P) programs that better align hospitals' financial incentives with quality of service. However, the design of these policies is subject to a variety of practical and institutional constraints, such as the use of "small"...