Competitive advantage is a relative feature, evaluated in respect of other competing enterprises. The gaining of sustainable competitive advantage is conditioned by knowledge of own performance and the results of the competitive environment. SMEs have limited opportunities to obtain such...

Introduction -- Chapter 1. The Multifaceted Character of Process Management in Organizations -- Chapter 2. The Process Lifecycle -- Chapter 3. Process Modeling -- Chapter 4. Process Implementation -- Chapter 5. Process Verification -- Chapter 6. Process Perfection -- Chapter 7. Models of Process...

As societal challenges grow, so does the role of universities in finding social and technological solutions. Technical universities are prominent in educating future innovators and developing desired technological and social change. This paper seeks to identify commonalities and better...