Researchers have recently been able to understand organizations at an unprecedented level of detail using new digital records and electronic communication data. However, while digital communication is important in the modern workplace, face-to-face interaction still represents a large and...

We use data on a real, large-scale social network of 27 million individuals interacting daily, together with the day-by-day adoption of a new mobile service product, to inform, build and analyze data-driven simulations of the effectiveness of seeding (network targeting) strategies under...

Revolutions in measurement inevitably revolutionize science and practice. Over 300 years ago, Anton van Leeuwenhoek developed a better microscope to verify thread counts on imported carpets. Using this new tool, he discovered microorganisms he called “animalcules” in drops of water and...

We test for three-way complementarities among information technology (IT), performance pay, and HR analytics practices. We develop a principal-agent model examining how these practices work together as an incentive system that produces a larger productivity premium when the practices are...

A tension exists between two well-established streams of literature on the performance of teams. One stream contends that teams with diverse backgrounds, social structures, knowledge, and experience function more effectively because they bring novel information to bear on problems that cannot be...

Most models of social contagion take peer exposure to be a corollary of adoption, yet in many settings, the visibility of one's adoption behavior happens through a separate decision process. In online systems, product designers can define how peer exposure mechanisms work: adoption behaviors can...

It remains unknown whether personalized recommendations increase or decrease the diversity of content people consume. We present results from a randomized field experiment on Spotify testing the effect of personalized recommendations on consumption diversity. In the experiment, both control and...