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This paper offers empirical evidence on a specific question: how does leadership foster the use of performance data? More broadly, it informs the ways in which we understand how leadership can influence the implementation of management reforms. Previous research suggests that leadership matters...
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A good deal of research has demonstrated how public service motivation (PSM) facilitates desirable organizational attitudes and behaviors such as job satisfaction, organizational commitment, and work effort. Other research has demonstrated that PSM predicts higher levels of social capital and...
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Local social service and community development organizations are playing an increasingly important role in mobilizing clients to participate in elections. Yet it is not clear why organizations choose to engage in these activities, given that they are outside the scope of their mission and...
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Nonprofit organizations serve as a voice for their constituent publics in the political arena, even though advocacy practices remain outside their core mission. Some nonprofits embrace their advocacy roles and engage in these activities frequently, while others choose to avoid these activities...
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Toward Next-Generation Performance Budgeting: Lessons from the Experiences of Seven Reforming Countries analyzes the difficulties that national governments have had in linking measurement of performance and results to the annual budget process. The book is based on intensive reviews of four...
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