Motivated by online labor markets, we consider the online assortment optimization problem faced by a two-sided matching platform that hosts a set of suppliers waiting to match with a customer. Arriving customers are shown an assortment of suppliers, and may choose to issue a match request to one...

A fundamental issue faced by experience providers – ranging from retailing to cultural institutions – is to display a collection of items for physical or digital interactions. The arrangement of the exhibits in different locations, which we call the layout, affects the visitors’ choices...

We study the joint assortment planning and inventory management problem, where stock-out events elicit dynamic substitution effects, described by the Multinomial Logit (MNL) choice model. Special cases of this setting have extensively been studied in recent literature, notably the static...

We introduce a new optimization model, dubbed the display optimization problem, that captures a common aspect of choice behavior, known as the framing bias. In this setting, the objective is to optimize how distinct items (corresponding to products, web links, ads, etc.) are being displayed to a...

We study a generalized Pandora's box problem Weitzman (1979) in which boxes could be either (fully) opened for a certain fee to reveal their exact prizes, or partially opened at a reduced cost prior to being fully opened. This feature introduces a tradeoff where on one hand, partial opening...

In this paper, we consider the yet-uncharted assortment optimization problem under the Exponomial choice model, where the objective is to determine the revenue maximizing set of products that should be offered to customers. Our main algorithmic contribution comes in the form of a fully...

Motivated by ride-hailing marketplaces, we present a model of two-sided matching platforms that participate in a duopoly market with spatial frictions. Both platforms face disjoint streams of service requests, but they share the same resources on the supply side, i.e., suppliers multi-home. Due...

An important operational decision for online service platforms is how much control they have over pricing decisions. Motivated by recent regulations and increased public scrutiny on platform control, we study the effects of decentralized pricing using a fluid model of dynamic two-sided matching....