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Service design and service thinking in healthcare and hospital management : theory, concepts, practice
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How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
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Strategic design abilities for integrated care innovation
Canales Durón, Rafael
;
Simonse, Lianne
;
Kleinsmann, Maaike
- In:
Service design and service thinking in healthcare and …
,
(pp. 211-232)
.
2019
Persistent link: https://www.econbiz.de/10012000259
Saved in:
3
Alarm in the ICU! : envisioning patient monitoring and alarm management in future intensive care units
Özcan, Elif
;
Birdja, Dilip
;
Simonse, Lianne
;
Struijs, Ard
- In:
Service design and service thinking in healthcare and …
,
(pp. 421-446)
.
2019
Persistent link: https://www.econbiz.de/10012000322
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