We investigate how the presence of physical bank branches moderates financial technology diffusion. Our identification strategy uses services suspensions caused by criminal groups that perform hit-and-run raids exploding branch facilities and rendering them inoperable for months. We show that...

Purpose: The aim of this article was to better understand the alignment of banking business models with disruptive technologies. Design/methodology/approach: An explorative study was used to uncover participants' views of technology adoption in a particular banking institution in South Africa....

The novel coronavirus caused a lifestyle shift, and the acceptance of offsite financial transactions is still a case for financial technology (fintech). Mobile financial transactions continue to be at an all-time low, and financial institutions are developing approaches for financial...