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The formation of habit and word-of-mouth intention of over-the-top platforms
Soren, Anup Anurag; Chakraborty, Shibashish - In: Journal of retailing and consumer services 75 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014371693
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Beliefs, flow and habit in continuance of over-the-top (OTT) platforms
Soren, Anup Anurag; Chakraborty, Shibashish - In: International journal of retail and distribution management 52 (2024) 2, pp. 183-200
Persistent link: https://www.econbiz.de/10014484237
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Exploring antecedents impacting user satisfaction with voice assistant app : a text mining-based analysis on Alexa services
Kumar, Anand; Bala, Pradip Kumar; Chakraborty, Shibashish; … - In: Journal of retailing and consumer services 76 (2024), pp. 1-17
Persistent link: https://www.econbiz.de/10014460866
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A text mining approach to explore factors influencing consumer intention to use metaverse platform services : Insights from online customer reviews
Bala, Pradip Kumar; Chakraborty, Shibashish - In: Journal of retailing and consumer services 81 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015116889
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Exploring cognitive-behavioral drivers impacting consumer continuance intention of fitness apps using a hybrid approach of text mining, SEM, and ANN
Bellary, Sreevatsa; Bala, Pradip Kumar; Chakraborty, … - In: Journal of retailing and consumer services 81 (2024), pp. 1-24
Persistent link: https://www.econbiz.de/10015123671
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Measuring consumer perception of overall brand equity drivers for m-payments
Sankaran, Raja; Chakraborty, Shibashish - In: International journal of bank marketing 41 (2023) 1, pp. 130-157
Persistent link: https://www.econbiz.de/10013532423
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An exploratory study on determinants of customer satisfaction of leading mobile network providers : case of Kolkata, India
Chakraborty, Shibashish; Sengupta, Kalyan - In: Journal of advances in management research : JAMR 10 (2013) 2, pp. 279-298
Persistent link: https://www.econbiz.de/10010126193
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Gray markets in the Indian pharmaceutical industry
Chakraborty, Shibashish; Saha, Sayan - In: Indian pharmaceutical industry : strategies and …, (pp. 165-173). 2008
Persistent link: https://www.econbiz.de/10003852102
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An examination of the association between service convenience flexibility in healthcare delivery systems and patient satisfaction
Kumar, Pradeep; Bera, Sasadhar; Chakraborty, Shibashish - In: South Asian journal of management : SAJM 24 (2017) 4, pp. 35-54
Persistent link: https://www.econbiz.de/10011888095
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Structural equation modelling of determinants of customer satisfaction
Chakraborty, Shibashish; Sengupta, Kalyan - In: IIMB management review 26 (2014) 4, pp. 234-248
Persistent link: https://www.econbiz.de/10011290210