Agility and sustainability are two philosophies that the North American manufacturing industry invested heavily in, since the beginning of the twenty-first century. The impact of the two philosophies go beyond operations and extend to innovation, employees, communities, and customer. This paper...

Consumers are increasingly seeking information through Social Media (SM) platforms to guide their future purchasing decisions. Electronic Word-of-Mouth (eWOM) through the ever popular SM, especially among young consumers, can have great influence on consumers' perception and buying intention. In...