In 1996, Becker and Gerhart noted that much of the work on human resources (HR) and performance had traditionally been … conducted at the individual level of analysis. However, in the 1990s, empirical research on HR and performance increasingly … performance at these higher levels. In the present article, I describe the empirical findings of this evolving literature …

about whether and how it affects quality. This study investigates the quality effects of remote work in a diagnostic service … violations and quality problems are especially pronounced for (a) standards clauses in which auditors assess compliance via …Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain …

them cope with the competition and offer their customers new, attractive, good quality products and services and at … competitive prices. In this context, total quality management is a viable and sustainable option that can systematically …-dimensional approach of total quality management and provide some concrete action ways through which organizations in Romania that …