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Does interaction between TQM p...
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Does interaction between TQM practices and knowledge management processes enhance the innovation performance?
Yusr, Maha Mohammed
;
Mokhtar, Sany Sanuri Mohd
;
Othman, …
- In:
International journal of quality & reliability management
34
(
2017
)
7
,
pp. 955-974
Persistent link: https://www.econbiz.de/10011778942
Saved in:
2
The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of Malaysian SMEs : an empirical study
Yusr, Maha Mohammed
;
Mokhtar, Sany Sanuri Mohd
;
Selvan …
- In:
International journal of innovation science
14
(
2022
)
2
,
pp. 316-338
Persistent link: https://www.econbiz.de/10013286767
Saved in:
3
How to enhance the success rate of new products in the market
Yusr, Maha Mohammed
;
Mokhtar, Sany Sanuri Mohd
; …
- In:
International journal of business innovation and …
24
(
2021
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10012507255
Saved in:
4
The effects of customer focus on new product performance
Mokhtar, Sany Sanuri Mohd
- In:
Business strategy series
14
(
2013
)
2/3
,
pp. 67-71
Persistent link: https://www.econbiz.de/10009759360
Saved in:
5
Forging customer satisfaction through commitment-trust factors in financial insurance services : moderating role of corporate image
Oussama Saoula
;
Muhammad Farrukh Abid
;
Ahmad, Munawar Javed
- In:
Journal of Islamic marketing
15
(
2024
)
2
,
pp. 418-445
Persistent link: https://www.econbiz.de/10014470312
Saved in:
6
Consumer buying behaviour : a Malaysian perspective
Yaty Sulaiman
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10014227257
Saved in:
7
The influence of top management commitment, process quality management and quality design on new product performance: a case of Malaysian manufacturers
Mokhtar, Sany Sanuri Mohd
;
Bin Yusoff, Rushami Zien
- In:
Total quality management & business excellence : an …
21
(
2010
)
3/4
,
pp. 291-300
Persistent link: https://www.econbiz.de/10003979781
Saved in:
8
Sustaining a quality management system : process, issues and challenges
Mokhtar, Sany Sanuri Mohd
;
Nur Adiana Hiau Abdullah
; …
- In:
Business strategy series
14
(
2013
)
4
,
pp. 123-130
Persistent link: https://www.econbiz.de/10010197582
Saved in:
9
Linkages between CRM technologies, knowledge applications and first call resolution in inbound call centres
Abdullateef, Aliyu Olayemi
;
Mokhtar, Sany Sanuri Mohd
; …
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 68-86
Persistent link: https://www.econbiz.de/10009783138
Saved in:
10
Managing consumer-based brand equity through brand experience in Islamic banking
Mohsin Altaf
;
Iqbal, Naveed
;
Mokhtar, Sany Sanuri Mohd
; …
- In:
Journal of Islamic marketing : JIMA
8
(
2017
)
2
,
pp. 218-242
Persistent link: https://www.econbiz.de/10011750274
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