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Retail service quality, corporate image and behavioural intentions : the mediating effects of customer satisfaction
Yu, Wantao; Ramanathan, Ramakrishnan - In: The international review of retail, distribution and … 22 (2012) 5, pp. 485-505
Persistent link: https://www.econbiz.de/10009690953
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The impacts of marketing and operations capabilities on financial performance in the UK retail sector : a resource-based perspective
Yu, Wantao; Ramanathan, Ramakrishnan; Nath, Prithwiraj - In: Industrial marketing management : the international … 43 (2014) 1, pp. 25-31
Persistent link: https://www.econbiz.de/10010359380
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Effects of business environment on international retail operations : case study evidence from China
Yu, Wantao; Ramanathan, Ramakrishnan - In: International journal of retail & distribution management 40 (2012) 3, pp. 218-234
Persistent link: https://www.econbiz.de/10009519717
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Managing strategic business relationships in retail operations : evidence from China
Yu, Wantao; Ramanathan, Ramakrishnan - In: Asia Pacific journal of marketing and logistics 24 (2012) 3, pp. 372-393
Persistent link: https://www.econbiz.de/10009577083
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The effects of employee competencies and IT applicatiosn on operations strategy : am empirical study of retail firms in China
Yu, Wantao; Ramanathan, Ramakrishnan - In: Measuring business excellence : the journal of … 16 (2012) 1, pp. 3-20
Persistent link: https://www.econbiz.de/10009532388
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Business environment, employee competencies and operations strategy : an empirical study of retail firms in China
Yu, Wantao; Ramanathan, Ramakrishnan - In: IMA journal of management mathematics 24 (2013) 2, pp. 231-252
Persistent link: https://www.econbiz.de/10009737668
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An assessment of operational efficiency of retail firms in China
Yu, Wantao; Ramanathan, Ramakrishnan - In: Journal of retailing and consumer services 16 (2009) 2, pp. 109-122
Persistent link: https://www.econbiz.de/10003837504
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An empirical examination of stakeholder pressures, green operations practices and environmental performance
Yu, Wantao; Ramanathan, Ramakrishnan - In: International journal of production research 53 (2015) 21/22, pp. 6390-6407
Persistent link: https://www.econbiz.de/10011434080
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Environmental pressures and performance : an analysis of the roles of environmental innovation strategy and marketing capability
Yu, Wantao; Ramanathan, Ramakrishnan; Nath, Prithwiraj - In: Technological forecasting & social change : an … 117 (2017), pp. 160-169
Persistent link: https://www.econbiz.de/10011882864
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Effects of Business Environment on Operations Strategy : An Empirical Study of Retail Firms in China
Yu, Wantao; Ramanathan, Ramakrishnan - 2009
The impacts of business environmental factors on operations strategy choices in a manufacturing context have been heavily researched. However, how managers of service firms in developing countries such as China develop operations strategy has yet to receive any significant attention among...
Persistent link: https://www.econbiz.de/10014046615