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Ingelsson, Pernilla
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The TQM journal : the international review of organizational improvement
5
International journal of quality and service sciences
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
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ECONIS (ZBW)
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Understanding long-term thinking as a management strategy to support sustainable quality development : perspectives from education
Mårtensson, Anna
;
Snyder, Kristen
;
Ingelsson, Pernilla
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 352-368
Persistent link: https://www.econbiz.de/10014460351
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2
On the inclusion of sustainability and digitalisation in quality management : an overview from past to present
Carnerud, Daniel
;
Mårtensson, Anna
;
Ahlin, Karin
; …
-
2025
Persistent link: https://www.econbiz.de/10015338576
Saved in:
3
Can selecting the right values help TQM implementations? : a case study about organisational homogeneity at the Walt Disney Company
Ingelsson, Pernilla
;
Eriksson, Maria
;
Lilja, Johan
- In:
Total quality management & business excellence : an …
23
(
2012
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009509647
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4
Learning from others to adapt quality management to the future
Bäckström, Ingela
;
Ingelsson, Pernilla
;
Wiklund, Håkan
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 187-196
Persistent link: https://www.econbiz.de/10008986614
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5
Storytelling: a co-creative process to support value-based leadership
Snyder, Kristen
;
Hedlund, Christer
;
Ingelsson, Pernilla
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 484-497
Persistent link: https://www.econbiz.de/10011772220
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6
Enhancing the study of Lean transformation through organizational culture analysis
Snyder, Kristen
;
Ingelsson, Pernilla
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 395-411
Persistent link: https://www.econbiz.de/10011624036
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7
How communicative leadership influences co-workers’ health : a quality management perspective
Bäckström, Ingela
;
Ingelsson, Pernilla
;
Johansson, Catrin
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 143-158
Persistent link: https://www.econbiz.de/10011587061
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8
Building an organizational culture when delivering commercial experiences : the leaders' perspective
Eriksson, Maria
;
Ingelsson, Pernilla
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 229-244
Persistent link: https://www.econbiz.de/10011587135
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9
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
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10
Commercial experiences from a customer perspective : elaborated, defined and distinguished
Lilja, Johan
;
Eriksson, Maria
;
Ingelsson, Pernilla
- In:
The TQM journal : the international review of …
22
(
2010
)
3
,
pp. 285-292
Persistent link: https://www.econbiz.de/10003978220
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