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Proposing a contradiction matrix by developing KANSEI engineering based on theory of inventive problem solving (TRIZ)
Shahin, Arash; Shahrestani, Hossein Vaez; Iraj, Elham … - In: International journal of business innovation and research 7 (2013) 6, pp. 717-729
Persistent link: https://www.econbiz.de/10010400495
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Developing House of Quality by integrating top roof and side roof matrices and service TRIZ with a case study in banking services
Shahin, Arash; Iraj, Elham Bagheri; Shahrestani, … - In: The TQM journal : the international review of … 28 (2016) 4, pp. 597-612
Persistent link: https://www.econbiz.de/10011584562
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Studying the influence of e-CRM on web-based brand personality : the case of Mellat Bank
Shahin, Arash; Gharibpoor, Mahshid; Teymouri, Shirin; … - In: International journal of business information systems : … 13 (2013) 4, pp. 453-470
Persistent link: https://www.econbiz.de/10010231396
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Integrating Kansei engineering and revised Kano model with a case study in the automobile industry
Shahin, Arash; Javadi, Mohammad Hossein Moshref; … - In: International journal of productivity and quality … 13 (2014) 2, pp. 201-218
Persistent link: https://www.econbiz.de/10010387724
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SSCM : Service Supply Chain Management
Shahin, Arash - In: International journal of logistics systems and management 6 (2010) 1, pp. 60-75
Persistent link: https://www.econbiz.de/10003901703
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Service blueprinting : an effective approach for targeting critical service processes : with a case study in a four-star international hotel
Shahin, Arash - In: Journal of management research 2 (2010) 2, pp. 1-16
Persistent link: https://www.econbiz.de/10003996191
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Design for Six Sigma (DFSS) : lessons learned from world-class companies
Shahin, Arash - In: International journal of six sigma and competitive … 4 (2008/09) 1, pp. 48-59
Persistent link: https://www.econbiz.de/10003733332
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The relationship between quality and productivity : a new perspective
Shahin, Arash - In: International journal of productivity and quality … 3 (2008) 2, pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
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Prioritizing the economic indicators of SSC : an integrative QFD approach of performance prism and BSC
Goharshenasan, Ali; Aboumasoudi, Abbas Sheikh; Shahin, Arash - In: Benchmarking : an international journal 29 (2022) 2, pp. 522-550
Persistent link: https://www.econbiz.de/10013040882
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The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi; Shahin, Arash; Parkouhi, Sahar … - In: The TQM journal : the international review of … 34 (2022) 1, pp. 125-144
Persistent link: https://www.econbiz.de/10012884581