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The concept of value and its d...
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Beziehungsmarketing
46
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Consumer behaviour
39
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39
Customer satisfaction
30
Kundenzufriedenheit
30
Einzelhandel
26
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24
Customer value
19
Dienstleistungsqualität
19
Kundenwert
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Service quality
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Brand image
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Hotel industry
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Hotellerie
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Markenimage
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Informationstechnik
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Markenführung
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Sustainability
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Marketingmanagement
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7
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Gil Saura, Irene
97
Berenguer Contrí, Gloria
25
Gallarza, Martina G.
23
Moliner-Velázquez, Beatriz
15
Ruiz-Molina, María-Eugenia
14
Šerić, Maja
13
Ruiz-Molina, Maria-Eugenia
11
Fuentes-Blasco, Maria
9
Marín, Antonio
7
Ruiz Molina, María Eugenia
6
Fuentes-Blasco, María
5
Servera-Francés, David
5
Arteaga, Francisco
4
Del Chiappa, Giacomo
4
Frasquet Deltoro, Marta
4
Fuentes Blasco, María
4
Moliner Velázquez, Beatriz
4
Mollá Descals, Alejandro
4
Sánchez-Fernández, Raquel
4
Bordian, Mariia
3
Gil, Irene
3
Holbrook, Morris B.
3
Ruiz Molina, Maria Eugenia
3
Ruiz-Molina, María Eugenia
3
Arteaga-Moreno, Francisco
2
Belda-Miquel, Sergio
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Cervera, Amparo
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Fuentes Blasco, M.
2
Fuentes Blasco, Maria
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Juma-Michilena, Israel-Javier
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Michel, Géraldine
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Mikulić, Josip
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Moise, Mihaela Simona
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Ruiz Molina, M. E.
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Ruiz-Molina, Maria Eugenia
2
Servera Francés, David
2
Andreu, Luisa
1
Berenger Contrí, Gloria
1
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1
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International journal of retail and distribution management
5
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
5
Service business
5
Información comercial española : ICE : revista de economía
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
The journal of brand management : an international journal
4
The journal of services marketing
4
Cuadernos de economía y dirección de la empresa : CEDE
3
Economic research
3
International journal of hospitality management
3
Journal of hospitality marketing & management
3
Management decision : MD
3
The international review of retail, distribution and consumer research
3
European retail research
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International review on public and non-profit marketing
2
Journal of vacation marketing : an international journal
2
Market : review for marketing theory and practice
2
Strategic marketing in tourism services
2
The journal of product & brand management
2
The service industries journal
2
Tourism planning and destination marketing
2
Tourism review : the official journal of the AIEST
2
Value in marketing : retrospective and perspective stance
2
Advanced technologies management for retailing : frameworks and cases
1
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
Boletim da Sociedade de Estudos de Moçambique
1
Cases on innovations in educational marketing : transnational and technological strategies
1
Customer relations
1
Entrepreneurship in the fourth sector : entrepreneurial ecosystems and sustainable business models
1
European research on management and business economics
1
Handbook of partial least squares : concepts, methods and applications
1
Handbook of research on retailer-consumer relationship development
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of management & enterprise development : IJMED
1
International journal of pharmaceutical and healthcare marketing
1
International journal of retail & distribution management
1
International journal of sustainable economy
1
International journal of technology marketing : IJTMkt
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ECONIS (ZBW)
Other ZBW resources
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OLC EcoSci
9
BASE
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RePEc
2
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The "sun and beach" tourism destination image : an application to the case of Cuba from the Spanish tourist-origin market
García, Haydeé C.
;
Gil Saura, Irene
;
García, Roberto …
- In:
Tourism review of AIEST
59
(
2004
)
1
,
pp. 16-24
Persistent link: https://www.econbiz.de/10002098928
Saved in:
2
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
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3
The value of value : further excursions on the meaning and role of customer value
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Journal of consumer behaviour : an international …
10
(
2011
)
4
,
pp. 179-191
Persistent link: https://www.econbiz.de/10009296477
Saved in:
4
The concept of value and its dimensions : a tool for analysing tourism experiences
Gallarza, Martina G.
;
Gil Saura, Irene
- In:
Tourism review : the official journal of the AIEST
63
(
2008
)
3
,
pp. 4-20
Persistent link: https://www.econbiz.de/10003833387
Saved in:
5
Stretching the value-satisfaction-loyalty chain by adding value dimensions and cognitive and affective satisfactions : a causal model for retailing
Gallarza, Martina G.
;
Ruiz-Molina, Maria Eugina
;
Gil …
- In:
Management decision : MD
54
(
2016
)
4
,
pp. 981-1003
Persistent link: https://www.econbiz.de/10011482206
Saved in:
6
Managers' perceptions of delivered value in the hospitality industry
Gallarza, Martina G.
;
Santos Arteaga, Francisco Javier
; …
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 857-893
Persistent link: https://www.econbiz.de/10011433722
Saved in:
7
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
8
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
9
Customer value in tourism services : meaning and role for a relationship marketing approach
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Strategic marketing in tourism services
,
(pp. 147-162)
.
2012
Persistent link: https://www.econbiz.de/10009581754
Saved in:
10
Customer value in tourism and hospitality : broadening dimensions and stretching the value-satisfaction-loyalty chain
Gallarza, Martina G.
;
Arteaga, Francisco
;
Gil Saura, Irene
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 254-268
Persistent link: https://www.econbiz.de/10012113007
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