Building upon the theoretical insights of the literature on organizational routines and "activity system" perspectives on business models, we propose a multi-level theory of business model innovation that explains business model dynamics within established firms, integrating the processes...

In this paper, we expose how managers within one industry leverage interorganizational collaborations to create a new business model. Based on an inductive case study of an automotive GPS navigation company, we develop an emergent theory of how organizations use interorganizational...

Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools...

Artificial intelligence (AI) is a powerful technology with an increasing popularity and applications in areas ranging from marketing to banking and finance, from agriculture to healthcare and security, from space exploration to robotics and transport, and from chatbots to artificial creativity...

The urbanization problems we face may be alleviated using innovative digital technology.However, employing these technologies entails the risk of creating new urban problems and/orintensifying the old ones instead of alleviating them. Hence, in a world with immense technologicalopportunities and...

This paper exploits novel data and empirical methods to examine parental preferences for child care. Specifically, we analyze consumer reviews of child care businesses posted on the website Yelp.com. A key advantage of Yelp is that it contains a large volume of unstructured information about a...