Stationary retailers may introduce new technologies, such as augmented reality, to provide product information and recommendations and thus improve shopping experience. Examples of such augmented reality applications are magic mirrors that enable virtual try-on and may induce cross-buying...

In the development of the Internet of Things, smart shopping carts present a digital innovation that can realize cost‐cutting potential and improve the shopping experience. The impact of smart shopping carts on customers' shopping experience is analyzed in stationary grocery retailing. We...

Acceptance of service innovation by frontline employees is a challenging issue, especially if such innovations have the potential to disrupt existing value creation models and individual competencies. Disruptive service innovations are often (1) characterized by a high degree of innovativeness...

University-industry collaboration (UIC) partners’ different organizational backgrounds entail socialization with distinct thought worlds, management approaches, and therefore diverging goals, which may lead to differences in their perceptions of the R&D challenge. These differences can hamper...

Immer mehr Unternehmen entschließen sich dazu, ihr Geschäftsmodell digital auszuweiten. Dieser Trend ist auch im Bereich der personennahen Dienstleistungen spürbar. Um Zugriff auf die digitalen Serviceangebote zu erhalten, müssen potentielle Nutzer persönliche Daten preisgeben. In vielen...

[1. Motivation und Einordnung] Menschen, die Opfer von Gewalttaten geworden sind, haben einen komplexen Versorgungs- und Unterstützungsbedarf, welcher sich auf verschiedenste Bereiche wie physische und psychische Gesundheit, ihre Arbeit und auch soziale Beziehungen erstreckt. Um diesen...

Innovation usually requires time‐consuming exploratory approaches. However, external shocks and related crises, such as the COVID‐19 pandemic, lead to severe time pressures, which require short‐term R&D results. We investigate how organizations' prior collaboration and existing knowledge...

Abstract Combinations of heterogeneous knowledge from different scientific domains may drive highly innovative outcomes. Our study investigates whether firms can benefit from interdisciplinary research and development (R&D) activities by also reflecting on the potential negative consequences of...