Complementors accumulate reputation on an ever-increasing number of online platforms. While the effects of reputation within individual platforms are well-understood, its potential effectiveness across platform boundaries has received much less attention. This research note considers...

Ten years ago the "emotional bidding framework" (Adam et al., Electronic Markets, 21 (3), 197–207, 8 ) was published in this journal. It provided a conceptualization for the role of human emotion in electronic auctions along six propositions on how emotions emerge during the auction process...

Research has shown that employing social cues (e.g., name, human-like avatar) in chatbot design enhances users' social presence perceptions and their chatbot usage intentions. However, the picture is less clear for the social cue of chatbot response time. While some researchers argue that...

Digital Government eröffnet Möglichkeiten, Verwaltungs- und Regierungsprozesse kritisch zu reflektieren und sie entsprechend neu zu denken. Oblagen Bürgerbeteiligungsprozesse in der Vergangenheit zahlreichen Hürden, bietet die e‑Partizipation Möglichkeiten, sie mit modernen Technologien...