quality management (e.g., TQM, SMS, Lean, Six Sigma). The conclusions drawn are useful for organizations that implement … of Quality Management (QM)? Should BPM be the axis of QM? There is a lack of interdisciplinary research on the link … between Business Process Management and Quality Management, and this study aims to ground this link. Methods of the research …

Research background: ISO 9001 with its requirements gives a company a guidance on the definition of the quality … concerning the actual impact of quality management systems for improving specific logistics processes (especially in Polish … September and October 2014 on a group of 17 companies with implemented and certified quality management system according to ISO …

discuss this. The purpose of this article is to examine the effect of the quality management system (ISO) 9001 on … planning, organizational commitment, application of procedures on organizational performance and quality culture as mediating … of procedures have a significant effect on quality culture. ISO 9001 certification planning and organizational commitment …

Purpose: The purpose of this paper is to explore obstacles to ISO 9001 quality management system implementation in … organizations, operating in different sectors in Morocco. The authors have studied barriers to quality initiatives in general and … surveyed organizations. For the purpose of this study, authors considered three categories of quality inhibiting factors …