A very useful multi-objective technique is goal programming. There are many methodologies of goal programming such as weighted goal programming, min-max goal programming, and lexicographic goal programming. In this paper, weighted goal programming is reformulated as goal programming with...

Coordination and harmony between different departments of a company can be an important factor in achieving competitive advantage if the company corrects alignment between strategies of different departments. This paper presents an integrated decision model based on recent advances of geometric...

Many studies have suggested the adaptation and implementation of Total Quality Management (TQM) is likely to improve an organization's performance. A considerable amount of literature has examined the relationship between TQM and other elements like business performance, organizational...

Following reforms in the Taiwanese healthcare system, hospitals are facing an increasingly competitive healthcare market. Hospital administrators, in response to this competition, are placing increasing importance on improving the quality of healthcare in order to ensure patient satisfaction....

Purpose: The aim of this research is to develop a two stages optimization model on make or buy analysis and quality improvement considering learning and forgetting curve. The first stage model is developed to determine the optimal selection of process/suppliers and the component allocation to...

Purpose: Process improvement in service industries, like the registration process in a hospital, can be achieved with the application of lean principles. In this specific case, lean principles were essential to analyze and improve patient satisfaction in a hospital in Montana. The clinics...

The aim of this paper is to develop an optimization model for quality improvement by considering quality investment in rework policies and supply chain profit sharing. To improve product's quality, the decision of process target and its tolerance is important since it directly affects the...

The present paper briefly characterizes main problems and trends in innovation activity of Slovak enterprises during 1990s. It is based on three questionnaire surveys (1990, 1996, 1998) in the sample of large and medium sized, mainly manufacturing companies. Even the last survey shows that...

Purpose: The objective of this study is to conduct a systematic literature review on the impact of Six Sigma in various industries. Design/methodology/approach: A total of 83 articles from respected international journals published between 2015 and 2020 were selected and analyzed. The inclusion...

The study examines the effects of the application of project management techniques on health care project success, a study of Badagry General Hospital, Lagos State. Survey research design was adopted for this study. Copies of the questionnaire used for the study were administered to 65 health...