Sales associates need emotional intelligence (EI) in dealing with job stress and perceived job satisfaction. So far, there has been no research that explains the effect of job stress on job satisfaction with EI as a mediating variable in the sales associate profession. This study examines EI's...

The article sets out to explore how conflicting institutional logics of support organizations influence their value creation. Value creation undertaken by support organizations does not directly reflect their missions. Even though one can generalize that all support organizations should adjust...

Non-audit services provided by auditors to their audit clients continue to be a controversial issue around the world. While research evidence has not usually shown that auditors lose their independence when providing non-audit services, the risk that they could do so is still a concern to...

We propose a model to evaluate the U.K.'s zero-hours contract (ZHC) - a contract that exempts employers from the requirement to provide any minimum working hours, and allows workers to decline any workload. We find quantitatively mixed welfare effects of ZHCs. On one hand they unlock job...

Digital tools potentially enable remote collaboration. Analyzing how some 191 thousand software developers in the United States collaborate on the largest online opensource code repository platform, I find 79.8% of users clustering in only ten economic areas. Conditional on economic-area...

Salaried professionals may exhibit organizational deviance when faced with conflict resulting from their mutual role as professional and employee. Some of this behavior may be directly harmful to both the individual and the organization, whereas some may constitute adaptive maladjustments. An...

The most vexing problem in the management of salaried professionals is how to provide them with their espoused right of autonomy while ensuring adequate control of the organization. In this article, Joseph Raelin explains how a standard approach of granting professionals operational autonomy...

The author reviews some specific ways in which human resource professionals can assist management in managing other salaried professionals.

Personale Versorgungsbetriebe bieten personalintensive Dienstleistungen an, auf die ihre nicht unbedingt selbst zahlenden Kunden angewiesen sind und teilweise sogar einen Rechts­anspruch haben. Es handelt sich um personenzentrierte Dienstleistungsbetriebe mit einer gewissen Größe und...