A common challenge in analyzing urbanization is the data. The United Nations (UN) compiles information on urbanization (urban population and its share of total national population) that is reported by various countries but there is no standardized definition of 'urban' resulting in...

The purpose of this study was to test how potential customers' perceptions of a hotel's corporate social responsibility activities, service quality, and transparency affect relationship quality constructs such as trust, satisfaction, and customer loyalty. Our research design consisted of...