In 2020, the first quick commerce businesses in grocery retail emerged in the European market. Customers can order online and receive their groceries within 15 min in the best case. The ability to provide short lead times is, therefore, essential. However, the ambitious service promises of quick...

The competitiveness of a retailer is highly dependent on an efficient distribution system. This is especially true for the supply of stores from distribution centers. Stores ask for high flexibility when it comes to their supply. This means that fast order processing is essential. Order...

Efficiently managing retail space is critical as the increase in product variety is in conflict with limited shelf space and instore replenishment constraints. This paper develops a general framework for retail space management and presents a decision support model with the related problems...

Omni-channel retailers systematically connect their sales and communication channels to create a seamless shopping experience. Influencing customers in their channel choices can result in reduced cost to serve customers and increased revenue. To achieve this, comprehensive omni-channel customer...

Shelf-space optimization models support retailers in making optimal shelf-space decisions. They determine the number of facings for each item included in an assortment. One common characteristic of these models is that they do not account for in-store replenishment processes. However, the two...

The growing importance of online sales means that traditional bricks-and-mortar retailers need to create new distribution systems to serve customers through multiple channels. Building an effective and efficient omni-channel (OC) distribution system, however, leads to multiple challenges. The...

Product proliferation and changes in demand require that retailers regularly determine how items should be allocated to retail shelves. The existing shelf-space literature mainly deals with regular retail shelves onto which customers only have a frontal perspective. This study provides a...

Assigning inpatients to hospital beds impacts patient satisfaction and the workload of nurses and doctors. The assignment is subject to unknown inpatient arrivals, in particular for emergency patients. Hospitals, therefore, need to deal with uncertainty on actual bed requirements and potential...

Efficiently managing retail space is critical as the increase in product variety is in conflict with limited shelf space and instore replenishment constraints. This paper develops a general framework for retail space management and presents a decision support model with the related problems...

In manual order picking systems, order pickers walk or drive through a distribution warehouse in order to collect items which are requested by (internal or external) customers. In order to perform these operations efficiently, it is usually required that customer orders are combined into (more...