Rohde, Christoph; Kupfer, Alexander; Zimmermann, Steffen - In: Electronic Markets 32 (2022) 3, pp. 1169-1185
Online review systems try to motivate reviewers to invest effort in writing reviews, as their success crucially depends on the helpfulness of such reviews. Underlying cognitive mechanisms, however, might influence future reviewing effort. Accordingly, in this study, we analyze whether existing...