We use a lab-in-the-field experiment to examine the effectiveness of accountability systems that rely on patient reporting in Kenyan health clinics. We recruit patients and health care providers from public and private health clinics to play a series of modified Trust Games. In the game,...

M-Pesa is a mobile phone based money transfer system in Kenya which grew at a blistering pace following its inception in 2007. We examine how M-Pesa is used as well as its economic impacts. Analyzing data from two waves of individual data on financial access in Kenya, we find that increased use...

In 2013, Tanzania introduced "Big Results Now in Education", a low-stakes accountability program that published both nationwide and within-district school rankings. Using data from the universe of school performance from 2011-2016, we identify the impacts of the reform using a...

What motivates individuals to participate in social activism? Do awareness campaigns and information about others' willingness to act play a role? We conduct an online experiment within a survey of nearly 2000 Indian men, focusing on activism to combat health sector fraud during the COVID-19...

We consider the largely unexpected shock caused by the second wave of the COVID-19 pandemic in India to assess whether major crises that impact the well-being of a large number of individuals can be catalysts for civic activism. Exploiting state-level variation in COVID-19 peaks and...

We examine the impact of ethics and integrity training on police officers in Ghana through a randomized field experiment. The program, informed by theoretical work on the role of identity and motivation in organizations, aimed to re-activate intrinsic motivations to serve the public, and to...

Economists have traditionally assumed that individual behavior is motivated exclusively by extrinsic incentives. Social psychologists, in contrast, stress that intrinsic motivations are also important. In recent work, economic theorists have started to build psychological factors, like intrinsic...

Employees of globalized firms face a riskier menu of labor market outcomes. They face a more uncertain stream of earnings and riskier employment prospects. However, they may also have stronger incentives to train and upgrade their skills and/or may benefit from more rapid careers. Hence, the...

It has been argued that accountability is a public good that only citizens can provide. Governments can put institutions in place that allow citizens to hold public servants to account, but citizens must participate in those institutions if accountability is to be achieved. Thus, citizens face a...

We evaluate the impact of a role model intervention on the gender attitudes, college aspirations and education outcomes of youths in Somalia. In 2018, we randomly selected elementary schools to receive a visit from a college student. Within each treatment school, we selected four grades, two to...