charge, perceived value, and customer satisfaction; customer satisfaction and its determinants of the banking industry in … structural model indicate that service quality and fair service charge both have positive direct impact on customer satisfaction … customer satisfaction through perceive value, i.e. perceived value has mediating role between quality, charge fairness and …

/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction … psychosocial benefits within a customer satisfaction framework. Knowledge ofwhich functional benefit can control which psychosocial … benefit directly enables themanagement of customer satisfaction and indirectly purchase intention. Using Partial LeastSquares …

Satisfaction Survey data and an ex-post evaluation is then performed. Another approach, consisting in evaluating Consumers … discussed. These methods are applied on the Eurobarometer Survey data to assess the consumer satisfaction among European …

also affects employee satisfaction and health. Open-plan offices can reduce real-estate costs but lead to lower performance … performance. Based on the current literature, we identify seven key dimensions to guide our understanding: office concept, work …, personality fit, satisfaction, health, control paradigm, and enabling paradigm. Our systematic search yielded 429 published papers …

Purpose: To examine how trust, conflict, commitment and communication affect R&D alliance performance, the individual …'s satisfaction with the alliance and their intention to collaborate with the same partners in the future. Design …/methodology/approach: Empirical research Findings: Trust, conflict, commitment and communication are positively related to alliance performance …

, where in measuring performance, the job satisfaction model is used. Design/methodology/approach: The study employed …Purpose: The paper empirically compares employee motivation and its impact on performance in Ghanaian Mining Companies … motivated to curb the rate at which employees embark on industrial unrest which affect performance, and employees are to comply …

entrepreneurial outcomes including performance (Study 1), and entrepreneurs' wellbeing, satisfaction, and commitment to their …

with their organisations, as well as their brand performance and satisfaction." …

study aims to find out the effect of blended learning on students' performance and satisfaction. Students' satisfaction with … analysis show that blended learning has an impact on both students' performance and students' satisfaction. The course … management and interaction have a positive significant effect on students' satisfaction and performance, with the latter having a …