Die vorliegende Studie analysiert, wie innerbetriebliche Referenzgruppen und der regulatorische Fokus von Kommunikationsbotschaften die Bereitschaft zur Teilnahme an betrieblichen Freiwilligenprogrammen beeinflussen. Die Ergebnisse einer experimentellen Studie zeigen, dass sich der...

The growing complexity, fluidity and instability of the environment as well as changing needs are challenges that both enterprises and higher education institutions must face. Higher education institutions understand that their key product, i.e. knowledge, is a value that can and should be...

This paper takes us on a methodological journey, analysing the efficiency of implementing information technologies in the business environment. In the context of digital transformation of the SMEs in the EU, Romania, and the Republic of Moldova emerges the necessity to focus on implementing...

Research background: Relationship marketing has been capturing the interest of scholars and practitioners since this term was first brought to light by L. L. Berry and T. Levitt in 1983. Numerous publicationsand billion - dollar software industry validate its vitality, but plethora of...

This article discusses the principles of quality management and benefits of their implementation in central banks. It is based on new principles of quality management, in particular to: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision...

Scholars and practitioners indicate that low level of employee engagement at work is currently one of the most alarming global economic problems. The potential consequence of this phenomenon is declining work performance. Therefore, it becomes important to understand the concept of work...

Employee engagement has become a critical issue in Japanese companies. One way to develop it is to improve the relationship among employees through gratitude expressions. In the post-COVID-19 remote work environment, digital devices are essential. This paper confirms that expressions of...

Organisational learning, as the process of continuous information acquisition, dissemination and exploitation, often leads to an organisation's competitiveness. Hence, this study examined the relationship between organisational learning and employee engagement. The study also investigated the...

This research focuses on the determinants of employee engagement in family businesses in Peru. The study is based on previous research that showed the importance of organisational culture, leadership, and human resource management practices to achieve effective business performance. The...

Human resource management (HRM) has a significant impact on companies' performance, as evidenced by research conducted in multinational companies (MNCs) based in Central Europe. This book provides a unique perspective of activities conducted in the HRM field in local subsidiaries of such...