Schlee, Dominik; Foerstl, Kai; Gutmann, Tobias - In: European Management Review 21 (2024) 4, pp. 760-781
Knowledge‐intensive business services (KIBS) provide industry‐changing inputs to the business processes of other organizations that face complex tendering procedures. Service triads emerge as a response to resource and capability constraints due to high procedure benchmarks. Despite calls,...