Home delivery services require the attendance of the customer during delivery. Hence, retailers and customers mutually agree on a delivery time window in the booking process. However, when a customer requests a time window, it is not clear how much accepting the ongoing request significantly...

Attended home deliveries are one of the most challenging logistics services with different customer expectations and challenges in urban and rural areas. For different demand densities, retailers must strike a balance between providing excellent customer service and optimizing routing...

Attended home deliveries are one of the most challenging logistics services with different customer expectations and challenges in urban and rural areas. For different demand densities, retailers must strike a balance between providing excellent customer service and optimizing routing...

The optimization of cargo loading and transportation are two highly considered optimization problems (namely "3L-CVRP"). The combination of both has attracted increasing interest in the past decades. Hereby, 2D or 3D items have to be transported from one depot to a given set of customers using a...

Given automated order systems, detailed characteristics of items and vehicles enable the detailed planning of deliveries including more efficient and safer loading of distribution vehicles. Many vehicle routing approaches ignore complex loading constraints. This paper focuses on the...