This report gives an overview of working conditions, job quality, workers’ health and job sustainability in the accommodation sector (NACE 55).1 It is based mostly on the fifth European Working Conditions Survey (EWCS), which gathers data on working conditions and the quality of work across 34...

Online hotel reservation systems are increasing in importance and greatly facilitate cross-border consumer activity. The Internet has enabled hotels to contract directly with a huge number of potential customers. It has also revitalised the role of agents and lead to a new type of agent, the web...

E.ON is one of the largest investor-owned energy providers in the world. The company delivers energy to millions of customers and, together with EDF, is the biggest energy supplier in Europe. Employing more than 80,000 people, E.ON also has the duty to establish favourable working conditions for...

The preliminary results of the second Quality of Work in Italy Survey, carried out in 2006 by the National Training Agency, show that working conditions have tended to decline since the 2002 survey, although overall job satisfaction is still high. Italian workers seem to be less satisfied with...

This publication has been commissioned by the European Commission under the framework of the European Community Action Programme to combat discrimination (2001-2006). This programme was established to support the effective implementation of new EU anti-discrimination legislation. The six-year...

The European Foundation for the Improvement of Living and Working Conditions (Eurofound), in cooperation with the Czech Presidency, organised a conference addressing the theme of working conditions and social dialogue in Prague on 22-23 June 2009. The conference aimed to present the findings of...