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van Jaarsveld, Danielle D.
4
Kwon, Hyunji
2
van Jaarsveld, Danielle
2
Frost, Ann C.
1
Sieben, Inge
1
Skarlicki, Daniel P.
1
VAN JAARSVELD, DANIELLE D.
1
Walker, David D.
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BJIR : an international journal of employment relations
2
European journal of industrial relations
1
Human relations
1
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
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Industrial relations : a journal of economy & society
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OLC EcoSci
ECONIS (ZBW)
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Its all in the mix: Determinants and consequences of workforce blending in call centres
Kwon, Hyunji
;
van Jaarsveld, Danielle
- In:
Human relations
66
(
2013
)
8
,
pp. 1075-1100
Persistent link: https://www.econbiz.de/10010159170
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2
Institutional Change and the Restructuring of Service Work in the French and German Telecommunications Industries
van Jaarsveld, Danielle
;
de Grip, Andries
;
Sieben, Inge
- In:
European journal of industrial relations
15
(
2009
)
4
,
pp. 373-395
Persistent link: https://www.econbiz.de/10008338464
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3
The Role of Job Demands and Emotional Exhaustion in the Relationship Between Customer and Employee Incivility
van Jaarsveld, Danielle D.
;
Walker, David D.
; …
- In:
Journal of management : JOM
36
(
2010
)
6
,
pp. 1486-1505
Persistent link: https://www.econbiz.de/10008706598
Saved in:
4
Collective Representation Among High-Tech Workers at Microsoft and Beyond: Lessons from WashTech-CWA
van Jaarsveld, Danielle D.
- In:
Industrial relations : a journal of economy & society
43
(
2004
)
2
,
pp. 364-385
Persistent link: https://www.econbiz.de/10007806975
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5
Gender and the Contours of Precarious Employment – Edited by Leah F. Vosko, Martha MacDonald and Iain Campbell
VAN JAARSVELD, DANIELLE D.
- In:
BJIR : an international journal of employment relations
49
(
2011
)
2
,
pp. 400-402
Persistent link: https://www.econbiz.de/10009015212
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6
Compensation Management in Outsourced Service Organizations and Its Implications for Quit Rates, Absenteeism and Workforce Performance: Evidence from Canadian Call Centres
van Jaarsveld, Danielle D.
;
Yanadori, Yoshio
- In:
BJIR : an international journal of employment relations
49
(
2011
)
1
,
pp. s1
Persistent link: https://www.econbiz.de/10009029102
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7
The Effects of Institutional and Organizational Characteristics on Work Force Flexibility: Evidence from Call Centers in Three Liberal Market Economies
van Jaarsveld, Danielle D.
;
Kwon, Hyunji
;
Frost, Ann C.
- In:
ILR review : a publication of the New York State School …
62
(
2009
)
4
,
pp. 573-601
Persistent link: https://www.econbiz.de/10008283222
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