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Article
31
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Undetermined
28
English
3
Author
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Perry, Chad
21
Hill, Sally Rao
6
Rao, Sally
6
Troshani, Indrit
4
Batonda, Gerry
2
Carson, David
2
Gilmore, Audrey
2
Zuber-Skerritt, Ortrun
2
Alam, Ian
1
Burgan, Barry
1
Cavaye, Angele
1
Chisnall, Peter M.
1
Clarke, Marilyn Alexandra
1
Coote, Len
1
Gronhaug, Kjell
1
Gummesson, Evert
1
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1
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1
Humborstad, Sut I Wong
1
Jerram, Cate
1
Keh, Hean Tat
1
Li, Xuan
1
Lu, Vinh Nhat
1
Mackay, Marisa Maio
1
Miyauchi, Yukiko
1
O'Doherty, Kieran
1
O'Leary, Chris
1
Quester, Pascale
1
Ren, Run
1
Riege, Andreas M.
1
Sobh, Rana
1
Thompson, Frank
1
Tombs, Alastair
1
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1
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European journal of marketing : EJM
10
Management learning : the journal for managerial and organizational learning
4
Industrial management & data systems
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
The journal of business & industrial marketing
2
Chinese management studies : CMS
1
International business review : the official journal of the European International Business Academy
1
International journal of business environment : IJBE
1
International journal of internet marketing and advertising : IJIMA
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
Journal of management & organization : journal of Australian and New Zealand Academy of Management
1
Managing service quality : MSQ ; an international journal
1
Psychology & marketing
1
The international journal of human resource management
1
The journal of services marketing
1
Young consumers : insight and ideas for responsible marketers
1
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OLC EcoSci
ECONIS (ZBW)
38
Other ZBW resources
37
RePEc
5
BASE
1
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1
Improving customer relationship management through database-Internet marketing: A theory-building action research project
O'Leary, Chris
;
Rao, Sally
;
Perry, Chad
- In:
European journal of marketing : EJM
38
(
2004
)
3-4
,
pp. 338-354
Persistent link: https://www.econbiz.de/10006081271
Saved in:
2
Thinking about relationship marketing: where are we now?
Rao, Sally
;
Perry, Chad
- In:
The journal of business & industrial marketing
17
(
2002
)
7
,
pp. 598-614
Persistent link: https://www.econbiz.de/10007035083
Saved in:
3
The effect of accent of service employee on customer service evaluation
Hill, Sally Rao
;
Tombs, Alastair
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
6
,
pp. 649-667
Persistent link: https://www.econbiz.de/10009801892
Saved in:
4
The Beautiful, the Cheerful, and the Helpful: The Effects of Service Employee Attributes on Customer Satisfaction
Keh, Hean Tat
;
Ren, Run
;
Hill, Sally Rao
;
Li, Xuan
- In:
Psychology & marketing
30
(
2013
)
3
,
pp. 211-226
Persistent link: https://www.econbiz.de/10010072115
Saved in:
5
Promoting employee wellbeing and quality service outcomes : the role of HRM practices
Clarke, Marilyn Alexandra
;
Hill, Sally Rao
- In:
Journal of management & organization : journal of …
18
(
2012
)
5
,
pp. 702-713
Persistent link: https://www.econbiz.de/10010058199
Saved in:
6
Understanding broadband adoption in rural Australia
Hill, Sally Rao
;
Burgan, Barry
;
Troshani, Indrit
- In:
Industrial management & data systems
111
(
2011
)
7
,
pp. 1087-1105
Persistent link: https://www.econbiz.de/10009286498
Saved in:
7
Exploring the public sector adoption of HRIS
Troshani, Indrit
;
Jerram, Cate
;
Hill, Sally Rao
- In:
Industrial management & data systems
111
(
2011
)
3
,
pp. 470-489
Persistent link: https://www.econbiz.de/10008928137
Saved in:
8
Regulating Mobile Services: An Institution-Based View
Troshani, Indrit
;
Hill, Sally Rao
- In:
International journal of e-business research : an …
7
(
2011
)
1
,
pp. 52-71
Persistent link: https://www.econbiz.de/10008847512
Saved in:
9
Young Australians' perceptions of mobile phone content and information services:an analysis of the motivations behind usage
O'Doherty, Kieran
;
Rao, Sally
;
Mackay, Marisa Maio
- In:
Young consumers : insight and ideas for responsible …
8
(
2007
)
4
,
pp. 257-268
Persistent link: https://www.econbiz.de/10008270928
Saved in:
10
drivers and Inhibitors to xBRL adoption: a Qualitative approach to Build a Theory in under-Researched areas
Troshani, Indrit
;
Rao, Sally
- In:
International journal of e-business research : an …
3
(
2007
)
4
,
pp. 98-111
Persistent link: https://www.econbiz.de/10008270950
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