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Effects of e-government on service design as perceived by employees
Åkesson, Maria; Edvardsson, Bo - In: Managing service quality : MSQ ; an international journal 18 (2008) 5, pp. 457-478
Persistent link: https://www.econbiz.de/10008099707
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E-government and service orientation: gaps between theory and practice
Åkesson, Maria; Skålén, Per; Edvardsson, Bo - In: International journal of public sector management : IJPSM 21 (2008) 1, pp. 74
Persistent link: https://www.econbiz.de/10007979003
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Towards a service-dominant professional identity: An organisational socialisation perspective
Åkesson, Maria; Skålén, Per - In: Journal of service management 22 (2011) 1, pp. 23-39
Persistent link: https://www.econbiz.de/10008850873
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The paradox of tie strength in customer relationships for innovation: a longitudinal case study in the sports industry
Fredberg, Tobias; Piller, Frank T. - In: R & D management 41 (2011) 5, pp. 470-485
Persistent link: https://www.econbiz.de/10009344807
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DEVELOPING AND SUSTAINING CHANGE CAPABILITY VIA LEARNING MECHANISMS: A LONGITUDINAL PERSPECTIVE ON TRANSFORMATION
Fredberg, Tobias; Norrgren, Flemming; Shani, Abraham … - In: Research in organizational change and development : an … 19 (2011) -, pp. 117-163
Persistent link: https://www.econbiz.de/10010110147
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Real options for innovation management
Fredberg, Tobias - In: International journal of technology management : IJTM 39 (2007) 1, pp. 72-85
Persistent link: https://www.econbiz.de/10007731992
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The Higher-Ambition Leader
Foote, Nathaniel; Eisenstat, Russell; Fredberg, Tobias - In: Harvard business review : HBR (2012), pp. 94-104
Persistent link: https://www.econbiz.de/10009820344
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The Higher-Ambition Leader - By driving their companies to excel in three areas — Economic value, benefits to society, and organizational culture — A new group of CEOs is achieving remarkable results in the face of daunting challenges.
Foote, Nathaniel; Eisenstat, Russell; Fredberg, Tobias - In: Harvard business review : HBR (2011), pp. 94-104
Persistent link: https://www.econbiz.de/10009263960
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Organising Customers: Learning from Big Brother
Fredberg, Tobias - In: Long range planning : LRP ; international journal of … 42 (2009) 3, pp. 320-341
Persistent link: https://www.econbiz.de/10008900582