Narrow search
Showing 1 - 10 of 26
Cover Image
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter; Witell, Lars - In: The TQM magazine : the international bi-monthly for … 22 (2010) 1, pp. 26-41
Persistent link: https://www.econbiz.de/10008352814
Cover Image
DMAIC and DMADV - differences, similarities and synergies
Cronemyr, Peter - In: International journal of six sigma and competitive … 3 (2007/08) 3, pp. 193-209
Persistent link: https://www.econbiz.de/10009853454
Cover Image
Process Management 1-2-3 a maturity model and diagnostics tool
Cronemyr, Peter; Danielsson, Mikael - In: Total quality management & business excellence : an … 24 (2013) 7, pp. 933-944
Persistent link: https://www.econbiz.de/10010142511
Cover Image
Knowledge Overlapping Seminars: Conversational Arenas Supporting Joint Directed Action in Projects - A designed conversational seminar can lead to the shared understanding of a project goal.
Mauléon, Christina; Cronemyr, Peter - In: Quality management journal : QMJ 18 (2011) 3, pp. 33-52
Persistent link: https://www.econbiz.de/10009185114
Cover Image
From expectations and needs of service customers to control chart specification limits
Gregorio, Ruben; Cronemyr, Peter - In: The TQM journal : the international review of … 23 (2011) 2, pp. 164-179
Persistent link: https://www.econbiz.de/10008851392
Cover Image
Kano's Theory of Attractive Quality and Packaging - Packaging is playing an increasingly important role in product marketing.
Löfgren, Martin; Witell, Lars - In: Quality management journal : QMJ 12 (2005) 3, pp. 7-20
Persistent link: https://www.econbiz.de/10005921142
Cover Image
Using interventions to change the quality profile of an organisation
Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10010146813
Cover Image
Classification of quality attributes
Witell, Lars; L÷fgren, Martin - In: Managing service quality : MSQ ; an international journal 17 (2007) 1, pp. 54-73
Persistent link: https://www.econbiz.de/10007598883
Cover Image
Value creation in outsourced service provision in public transportation
Rönnbäck, Åsa; Witell, Lars - In: The TQM magazine : the international bi-monthly for … 21 (2009) 5, pp. 517-529
Persistent link: https://www.econbiz.de/10008316282