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Assessing the impact of NCAA scandals: an exploratory analysis
Hughes, Stephanie F.; Shank, Matthew D. - In: International journal of sport management and marketing … 3 (2008) 1/2, pp. 78-99
Persistent link: https://www.econbiz.de/10009869523
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"Temporary Solutions": Uncovering New Market Opportunities in the Temporary Employment Industry
Snyder, Robert A.; Shank, Matthew D. - In: Journal of professional services marketing 12 (1995) 1, pp. 5-18
Persistent link: https://www.econbiz.de/10007079438
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Understanding Professional Service Expectations: Do We Know What Our Students Expect in a Quality Education?
Shank, Matthew D.; Walker, Mary; Hayes, Thomas - In: Journal of professional services marketing 13 (1995) 1, pp. 71-90
Persistent link: https://www.econbiz.de/10007085067
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ARTICLES - Client Perceptions of MAS Quality as Measured by a Marketing-Based Service Quality Model
Turner, Leslie D.; Aldhizer III, George R.; Shank, … - In: Accounting horizons : a quarterly publication of the … 13 (1999) 1, pp. 17-36
Persistent link: https://www.econbiz.de/10007058427