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Lemmink, Jos
25
Semeijn, Janjaap
18
Ouwersloot, Hans
8
Ruyter, Ko de
6
Riel, Allard C.R. van
4
Streukens, Sandra
4
Vellenga, David B.
4
Wetzels, Martin
4
de Ruyter, Ko
4
Mattsson, Jan
3
van Riel, Allard C.R.
3
Dawar, Niraj
2
Jong, Ad de
2
Koelemeijer, Kitty
2
Kunst, Paul
2
Lei, Jing
2
Lewis, Ira
2
Liljander, Veronica
2
Odekerken-Schröder, Gaby
2
Ribbink, Dina
2
Rietveld, Piet
2
van Dolen, Willemijn
2
Ambrosini, A.Beatriz
1
Belei, Nina
1
Bomert-Peters, Yvette
1
Botschen, Günther
1
Bouzaabia, Olfa
1
De Ruyter, Ko
1
Gelderman, Cees
1
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1
Geyskens, Kelly
1
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1
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1
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1
Hammedi, Wafa
1
Henseler, Jörg
1
Hofenk, Dianne
1
Jong, Ad Je
1
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1
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Transportation journal
5
European journal of marketing : EJM
4
Total quality management
4
Journal of marketing
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of service industry management : IJSIM
2
Journal of business research : JBR
2
Journal of retailing and consumer services
2
Journal of service management
2
Managing service quality : MSQ ; an international journal
2
The journal of business & industrial marketing
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of internet marketing and advertising : IJIMA
1
International journal of physical distribution & logistics management : IJPD & LM
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
Journal of management studies : JMS
1
Journal of marketing research : JMR
1
Journal of purchasing and supply management
1
Journal of retailing
1
Journal of transport economics and policy
1
Management decision : MD
1
The annals of regional science : an international journal of urban, regional and environmental research and policy ; official journal of the Western Regional Science Association
1
The international journal of logistics management
1
The journal of product innovation management : an internat. publication of the Product Development & Management Association
1
The logistics and transportation review
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OLC EcoSci
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107
Other ZBW resources
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EconStor
13
USB Cologne (EcoSocSci)
2
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1
Consumers' trade-off between relationship, service package and price: An empirical study in the car industry
Odekerken-Schröder, Gaby
;
Ouwersloot, Hans
;
Lemmink, Jos
; …
- In:
European journal of marketing : EJM
37
(
2003
)
1-2
,
pp. 219-242
Persistent link: https://www.econbiz.de/10006084804
Saved in:
2
Moving beyond intuition-Managing allocation decisions in relationship marketing in business-to-business markets
Ouwersloot, Hans
;
Lemmink, Jos
;
de Ruyter, Ko
- In:
Industrial marketing management : the international …
33
(
2004
)
8
,
pp. 701-710
Persistent link: https://www.econbiz.de/10006241940
Saved in:
3
High-Technology Service Innovation Success: A Decision-Making Perspective
van Riel, Allard Cr
;
Lemmink, Jos
;
Ouwersloot, Hans
- In:
The journal of product innovation management : an …
21
(
2004
)
5
,
pp. 348-359
Persistent link: https://www.econbiz.de/10006245040
Saved in:
4
On the distance dependence of the price elasticity of telecommunications demand; review, analysis, and alternative theoretical backgrounds
Ouwersloot, Hans
;
Rietveld, Piet
- In:
The annals of regional science : an international …
35
(
2001
)
4
,
pp. 577-594
Persistent link: https://www.econbiz.de/10006618242
Saved in:
5
Extending electronic portals with new services: exploring the usefulness of brand extension models
van Riel, Allard C.R.
;
Ouwersloot, Hans
- In:
Journal of retailing and consumer services
12
(
2005
)
4
,
pp. 245-254
Persistent link: https://www.econbiz.de/10005922606
Saved in:
6
Who's who in brand communities - and why?
Ouwersloot, Hans
;
Odekerken-Schröder, Gaby
- In:
European journal of marketing : EJM
42
(
2008
)
5
,
pp. 571-585
Persistent link: https://www.econbiz.de/10008057919
Saved in:
7
Perceived uncertainty in self-managed service teams: An empirical assessment
Jong, Ad Je
;
Ruyter, Ko de
;
Streukens, Sandra
; …
- In:
International journal of service industry management : IJSIM
12
(
2001
)
2
,
pp. 158-183
Persistent link: https://www.econbiz.de/10007113902
Saved in:
8
Stated Choice Experiments with Repeated Observations
Ouwersloot, Hans
;
Rietveld, Piet
- In:
Journal of transport economics and policy
30
(
1996
)
2
,
pp. 203-212
Persistent link: https://www.econbiz.de/10006585520
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9
Customer-sales employee encounters: a dyadic perspective
van Dolen, Willemijn
;
Lemmink, Jos
;
de Ruyter, Ko
;
de …
- In:
Journal of retailing
78
(
2002
)
4
,
pp. 265-280
Persistent link: https://www.econbiz.de/10006614853
Saved in:
10
An agenda for research into services management - Afterword to the special edition on European research in service marketing
Lings, Ian
;
Lemmink, Jos
;
Botschen, Günther
- In:
Journal of business research : JBR
57
(
2004
)
4
,
pp. 456
Persistent link: https://www.econbiz.de/10006718850
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