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Perceived service quality and patronage behaviour in the auto-repair industry

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Persistent link: https://www.econbiz.de/10009888516

The impact of internal service quality on customer service behaviour: Evidence from the banking sector

Bellou, Victoria; Andronikidis, Andreas - In: International journal of quality & reliability management 25 (2008) 9, pp. 943-954

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The impact of internal service quality on customer service behaviour: Evidence from the banking sector

Bellou, Victoria; Andronikidis, Andreas - In: International journal of quality & reliability management 25 (2008) 8-9, pp. 943-954

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Verifying alternative measures of the service-quality construct: consistencies and contradictions

Andronikidis, Andreas; Bellou, Victoria - In: Journal of marketing management : MM 26 (2010) 5, pp. 570-588

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Psychographic segmentation in the financial services context : a theoretical framework

Andronikidis, Andreas - In: The marketing review 8 (2008) 3, pp. 277-296

Persistent link: https://www.econbiz.de/10009853131

Linking dimensions of perceived service quality to actual purchase behaviour

Andronikidis, Andreas - In: EuroMed journal of business 4 (2009) 1, pp. 4-20

Persistent link: https://www.econbiz.de/10009890615

The application of quality function deployment in service quality management

Andronikidis, Andreas; Georgiou, Andreas C.; Gotzamani, … - In: The TQM magazine : the international bi-monthly for … 21 (2009) 4, pp. 319-333

Persistent link: https://www.econbiz.de/10008270046

Exploring Marketing Information Systems (MkIS) selection and evaluation criteria: implications for suppliers

Andronikidis, Andreas; Vassiliadis, Christos; Fotiadis, … - In: International journal of technology marketing : IJTMkt (2008), pp. 20-38

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Exploring Marketing Information Systems (MkIS) selection and evaluation criteria: implications for suppliers

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An analysis of visitor behaviour using time blocks: A study of ski destinations in Greece

Vassiliadis, Chris A.; Priporas, Constantinos-Vasilios; … - In: Tourism management : research, policies, practice 34 (2013), pp. 61-70

Persistent link: https://www.econbiz.de/10010054694